Policies

Policies

Payments: All sales are to be paid by Paypal or credit card thru the site.

 

Conditions of Sale: If you’re not sure what you’re buying, we’re always happy to answer questions so you can make a fully informed choice, and you’re always encouraged to look at the installation guides to see what’s entailed to use any of our products. Return of non-faulty, undamaged items will only be allowed within 30 days from the date of delivery to customer or to their other designated recipient (such as a workshop or parcel forwarding service) and only with our prior approval. Once we receive and inspect the returned item, a return fee of 20% of the sale price of the item plus the tax incurred at sale, plus the cost of return shipping and insurance, unless paid by customer, will be deducted from any refunded amount.

 

Warranties: All goods sold on this website are warranted against defects in materials or workmanship for one year from the date of delivery to customer or to their other designated recipient (such as a workshop or parcel forwarding service). Remedies are limited to repair or replacement of goods, at Intrepid Overland’s sole discretion. Refunds will only be given if we deem it impractical or impossible to repair or replace defective goods, also at Intrepid Overland’s sole discretion.

 

Availability: We strive to keep advertised goods in stock and make our best effort to ship your order by the third business day after receipt of payment; most orders will ship sooner. If shipment will be delayed past three days we will notify you by email of the delay.

 

Shipping: Shipping is only by US Postal Service Priority Mail and Priority Mail International services. USPS Priority Mail shipments are deliverable to any address including PO boxes. We ship to Canada, Mexico, and most countries around the world.

 

Our order form requests a phone number. Domestic customers don’t need to provide this, but all orders that require delivery to a non-USA address will be required before shipment to provide a phone number for a responsible party where the item is to be received.

 

All shipments will automatically include insurance valued at the purchase price. Goods damaged or lost in shipment will be compensated only by the secured shipping insurance and only up to the amounts payable by same. Intrepid Overland will not be responsible for uncompensated loss or damages from shipment.

 

Please do not ask goods to be undervalued on Customs Declarations for non-US shipments.

 

Taxes: All orders that ship from our location will incur New Mexico Gross Receipts tax at 4.875%, which is calculated when items are placed in the shopping cart.

 

Disclaimer: Use of our products is at your own risk. Intrepid Overland will not be responsible for damages of any kind to customers, end-users, other parties, or their property,  direct or incidental, arising from use of our products.

 

Information: Customer information collected by this website will be used only for administrative and occasional promotional uses by Intrepid Overland. We will not give, sell, trade or otherwise transfer any customer information without customer’s express permission. Please review our privacy policy here:

https://intrepidoverland.com/privacy-policy/

 

This website is solely for sales and information about Vanistan and Redshiftt products. If it’s not shown on this site, we don’t sell it, so inquiries about things we don’t sell are unlikely to receive a reply.  Inquiries about other subjects, requests for technical help not accompanying an order from us, requests for opinions about other products or vendors, or requests for help with our own goods when acquired used from other parties are likewise unlikely to receive a reply.

 

All media on this website including but not limited to text, graphic elements, and images, excepting open-licensed content, is copyrighted property of Chris Corkins dba Intrepid Overland. Duplication or transfer of any media for educational purposes without named attribution is discouraged. Duplication or transfer of any media for commercial purpose is expressly forbidden and will be pursued vigorously.